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Important Info for our Lovely EU Customers

EU Customers 

Mitzi has some important info for our lovely EU customers, following on from the nightmare that is Brexit! Unfortunately, until this summer at least, parcels sent from Scotland to EU customers will now be considered “imports” and hence liable for your country’s sales tax.

This may be requested from you plus a handling fee after it arrives in your country but before your parcel is delivered. As Woolly Originals doesn’t reach the threshold to pay VAT in the UK, we’re unable to reduce our prices for EU customers accordingly.

Mitzi is currently in discussions with Royal Mail, so that we can link their soon to be released software to our online shop and collect these taxes for you in advance. But until then, please be aware of these extra costs if you wish to purchase a Woolly bag.

Mitzi & Sarah x

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